Concerns about deteriorating patent quality at the EPO

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The industry has serious concerns about the deteriorating patent quality at the European Patent Office. The issue was discussed earlier this month between the EPO and the Industry Patent Quality Charter, an group representing major international corporations, law firms and patent offices.

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After their meeting, Beat Weibel, chief IP counsel, group senior vice-president at Siemens and a driving force behind the IPQC, sent a letter to the EPO, summarizing the results of the meeting and proposing the creation of working groups to address the IPQC’s concerns. The tone of the letter is strikingly critical and points, among others, at the working environment for the examiners and the lack of time they have for thorough search and examination:

‘(…) We are happy that we seem to have found a common starting and are keen to continue our constructive dialogue.

(…) Therefore, we have a vital interest in high quality patents. However, our influence on quality is mainly focused on the drafting of patent applications and on the portfolio management of granted patents. These aspects we try to cover with our self-obligation according to the IPQC text. Regarding the search and examination of patent applications, however, we are highly dependent on patent offices.

As explained and based on our daily factual experience with search and examination reports, we feel that the search and examination quality of the EPO decreased in the last years.

In our meeting we therefore presented the following requests to the EPO that we would like to elaborate in detail with you in a further constructive dialogue.

1. Complete searches

a. Provide a search prior are for ALL claims (acc. To Art. 92, R. 61 EPC) and a commented search report raising further patentability issues (R. 62). NOT raise patentability issues first, delete critical features and search prior art only for the remaining features.

b. Make search criteria and strategy transparent.

c. Provide examiners with a sufficient amount of hours to come up with a comprehensive search report.

2. Complete examination

a. First office action should cover all patentability requirements, including clear language of all the claims; no piecemeal approach.

b. Ensure that members of the examining division spend sufficient time together for every application to discuss the proposal of the entrusted examiner. Dto. in opposition.

c. Allocate a sufficient time budget to make sure that 3 pairs of eyes principle of examining division is working properly again.

d. Analyze decisions by boards of appeal and opposition divisions to identify potential shortcomings in search and examination and develop countermeasures where possible.

3. User feedback

Introduction on an easy-to-use, anonymous user feedback system for each office action (NPS or smiley approach).

4. Training

a. Continuous and trackable external training of examiners in latest state of the art e.g., by research institutes, universities, or industries.

b. Trackable training of examiners e.g., every 5 year on importance of patents in industry.

5. Make incentive system for examiners transparent.

It is our ambition to make sure that patent quality in Europe and through the EPO is the highest in the world. To reach this goal we are not only prepared to constructively collaborate with the EPO, but we also think that the working environment for the examiners must be such that they are able to deliver best in-depth search and examination to the benefit of society, industry and Europa.

Regarding the further proceeding, we suggest splitting the above topics into the four working groups (1) Search, (2) Examination, (3) Training, and (4) User feedback and Incentive System. We would be grateful if you could indicate suitable representatives of the EPO to set-up joint working groups for these topics. We would be happy to organize and host corresponding workshops over the next months.  (…)’

At a roundtable December last year with around 70 members, the Industry Patent Quality Charter criticized the EPO for failing to engage with their concerns, as Managing IP reported, It was only after this meeting that the EPO ‘agreed to meet with a group of in-house counsel at major corporations to discuss concerns over the quality of patents granted by the office’.

Members of the Industry Patent Quality Charter are companies such as Procter & Gamble, Ericcson, Syngenta, Siemens, HP, Volvo, Roche, Qualcomm, Vodafone, ATOs, Bayer and Deutsche Telekom. The IPQC was created in October last year. ‘One of the main objectives is to enter into a continuous dialogue with patent offices. In particular the European Patent Office since the EPO´s understanding of patent quality is mainly self-driven and the recent measures mainly served internal optimization purposes.’

Tags: EPO
Comments (17)
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A quality problem at the EPO? You must be mistaken!
February 11, 2023 AT 9:39 PM

In view of the massive criticism uttered by the IPQC, the patent quality charter of the EPO can only elicit a weary smile: https://www.epo.org/about-us/services-and-activities/quality/policy.html If everything announced in this document would correspond to the reality, the IPQC would not come with its very pointed proposals. It is manifest that the IPQC is not satisfied with the quality discussions in SACEPO. If this would be the case, their proposals would be redundant. That the quality of the work delivered by the EPO is going down does not come as a surprise. One has just to look regularly at decisions published by the BA. The number of patents revoked is higher than the number of patents maintained in amended form. The number of rejections of oppositions is much lesser than the number of patents maintained or revoked. In the early days of the EPO, the proportion was for each category 1/3, 1/3, 1/3. Nowadays it is more 40% maintenance, 45% revocation and 15% rejection. When the opponent brings novelty destroying patent literature and the search report mentions a lot of documents of the category X or A, it is difficult to claim that the search was optimal. The same applies when the opponent brings forward prior art under Art 54(3), sometimes from the patentee itself. The number of cases in which an opposition is decided on the basis of documents which were not available in the search files (public prior use, PhD dissertations, catalogues etc.) is very low. The number of cases where the opposition is rejected or the patent maintained in amended form and the patent is revoked at the end of the appeal procedure is dangerously increasing. In the early days of the EPO, the search was comprehensive and the examination as well. There was no piecemeal approach. Examiners had time to do their work properly. Nowadays quality at the EPO resumes itself to timeliness. Looking at substantial procedural violations reveals that the two other members of the division, be it examination or opposition, often simply sign what has been proposed by the first examiner. How do you want to ensure that members of the examining/opposition divisions spend sufficient time together for every application/opposition to discuss the proposal of the entrusted examiner when the examiners are discouraged to come into the buildings of the EPO? The action started by upper management called “Bring teams together” has the opposite effect in spite of the name. How do you want to have a proper training when the initial training has been reduced to two years due to the 5 years contracts offered to examiners? How do you want to ensure continuous training when examiners only get a permanent job after two 5 years periods? As the examiners can be easily be fired for incompetence, which is not achieving ludicrous ever increasing targets, why should the EPO spend money on continuous training? When you read the quality report of the EPO sent to the AC, it is full of very verbose prose which try to hide reality. The AC appears gullible, the IPQC is not. How do you want examiners to really have a common view, when OP are only held in form of ViCo and the members of the divisions can sit at different places? By the way, what is the legal basis in the EPC allowing members of the deciding bodies, divisions of first instance or boards of appeal, to sit in different places during oral proceedings? I could not find one in the EPC. The problem lies not only with the upper management of the EPO, it is also with the Administrative Council which nowadays simply rubber stamps the desiderata and wishes of the 10th floor. Just two examples: The boards of appeal have been sent at a high cost to Haar a few years ago. Now they will come back to one of the buildings next to the Main Station. If the AC would carry out his job of controlling the office such a waste of money would not be approved. The AC has accepted that examiners from national offices can come and work at the EPO. What is the legal basis for this? No delegation to the AC could give an answer. Should the trend clearly discernible with oppositions translates in revocations or limitations of patents decided by the UPC, the big industry has to worry a lot. On the other hand the fees are there to clearly advantage patent holders. It appears right to start at the source, i.e. at the EPO, and not continuously accept the soothing words about quality uttered on the 10th floor.

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Concerned Whistleblower
February 12, 2023 AT 1:32 AM

Maybe the IPQC would be interested to know that the pressure to reach more than 53K R71(3) communications before the end of May has gotten so high on line managers that they now routinely resort to instructing examiners not to spend more than a certain amount of hours on a search or examination action. Individual production is monitored on a bi-weekly basis at least. Time off work is discouraged. In the last weeks examiners are being put under immense pressure to grant everything they can and put non-grants on hold in order to “overachieve “ the COO’s instructions. TM's are clearly incentivised to reach these targets as their bonuses and grade and career advancements are made contingent on these being attained. In the most complex technical fields that routinely took 2.6 days per product (that’s the internal language for a final action in search or examination) in the last few years, it has been decided by management that they cannot be more than twice as slow as the fastest technical fields that currently require 1.1 days per product on average. In 2023 no team is allowed to be slower than 2.2 days per product. How an increase of 20% in speed for large swathes of the office (mainly in CII !) can lead to an increase in quality baffles the mind. Above average is the new normal. Examiners are being pressured to ignore non-important aspects such as non-essential clarity (whatever that is) or minor Art 123(2) objections (the applicant is responsible for the text) in order to further speed up the process. The internal narrative is that most applicants never litigate anyway and that the scope of granted patents will thus mostly never be put up to the test. Because the number of filed oppositions is stable enough, management is satisfied that everything is fine. As always examiners are petrified of speaking up. Most are resigned and follow whatever instructions come from above in order to be left alone, hoping that they’ll make a better chance at maintaining their already diminished career perspectives at the cost of the future of the patent office and patent system. Did I mention that sick leave is at an all-time high?

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law sniffer
February 12, 2023 AT 2:41 PM

I have the strong impression (almost certainty, I would say) that more and more examiners concentrate only on very formal aspects like description, unfounded non-clarity issues or lack of a literal basis for amendments, and not on the real substance of the applications. But not all of them, so I wonder whether the statistics above apply uniformly across the whole population of examiners, and I personally think this is not the case because I see a pretty fixed pattern examiners-behaviours (and these "bad" behaviours come more often from people longer at the EPO, as far as I could meet them or notice the names). Sorry for telling this but you should also enquire your self or some of your colleagues before looking for causes somewhere else, we all have time and personnel issues but these must impact the least on our way of working, it is a matter of professionalism. And, again, I am convinced that your work conditions are surely not worse than ours, in spite of your recent changes: as an example, the flexibility after the pandemic that took some office space or the possibility to meet in person during hearings, as I understood, gives you the freedom to work at any time or day of the week from wherever you want (with some minimal limitations), this would everywhere else be considered to surpass the downsides, but apparently not for you. And don't start now with the usual expat stories, we all had to change city or country and most of you are from the country of employment or were already there before joining the EPO. Or asking why I am not applying at the EPO, because I could say the same about you if you are so unhappy there. Perhaps your management is really incompetent or pursues sometime interests other than the ones of their staff (also not to generalise though, exactly like for you examiners, and in any case I would not be so surprised in such a large semi-public organisation which on top has to balance the books at the end), but I have the impression that many examiners dont pursue the interest of the EPO either which is also quite serious, a typical attitude for me of an employee who works as a sort of permanent judge and has time to battle against any potentially negative work change. Again, some examiners (less and less, but still not so few) are, on the contrary, exemplary but I dont think that the attitude I am reading in these comments goes in the direction of reversing this trend. Seeing the incompetency of your managers or, in some cases, even their uselessness does not give you the permission to lower your commitment or the quality of your work which to my opinion would not by magic surge if you get less actions to do in the year, because I am not sure at all that this additional time would end up in working time (maybe yes for the "good" examiners whose quality is already high, but not in the case of the "problematic" examiners). What should be done at the EPO is to have people who dont see the EPO or the applicants as "enemies", but see them at least at the same level of the "public", this can be done by recruiting (I see more and more people who should soon retire) and changing the "philosophy" of many examiners, which is very difficult at the EPO and the management does not seem to be up to it.

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Concerned observer response to law sniffer
February 13, 2023 AT 10:34 AM

"Perhaps your management is really incompetent or pursues sometime interests other than the ones of their staff" Well, delete the word "sometime" and I might agree with you. There is ample evidence: consider, for example, the judgements of the ILO AT on breaches of fundamental rights, as well as the wildly inaccurate (and completely unjustifiable) assumptions in the 2019 "financial study" that the EPO has used as an excuse to suppress staff wages and benefits whilst simultaneously squirreling away large surpluses each year. By the way, I would encourage you to reflect on how "quality" at the EPO has evolved over the years. My experience is that, since the last decade, it has been on a steep decline. If there is any truth to comments from individuals such as "Concerned Whistleblower", it is easy to see how the actions and policies of the EPO's management could be directly responsible for that decline in quality. So why are you so keen to pin the problems on "bad" examiners?

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Please chose the right target response to law sniffer
February 13, 2023 AT 10:40 AM

@ Law Sniffer Already in your comment of Feb 4th in the post “EPO consultation on EPC and PCT-EPO Guidelines” you showed very little understanding for examiners at the EPO. You continue here. You do not seem to have realised that the examiners are playing with the system exactly in the same way that the system plays with them. Who could blame them. besides some people with very specific gripes, for whatever reason. Examiners are as much aware about the interest of the EPO as the upper management does. Work changes are normal. What is happening at the EPO is a kind of Echternach’s procession: three steps forward and two steps backwards. For every improvement there is a high price to pay. This is wearing to say the least. When for instance, you are constantly told that new IT tools warrant as such an increase in production although they do not work as they should, is simply denying people any right to defend themselves. The situation is worse for formalities officers. When you get instructions, and this is not a recent occurrence, to limit the time spent for searching and go to grant as quickly as possible it shows the incompetence and uselessness of the “managers”. It is nothing new that decisions are taken by people who do not have the faintest idea of what the work consists of. That this cannot be without any consequences is pretty manifest. It is the management that forces staff to deliver a Smart when users of the system are paying for a Rolls. Not the other way round. It is thus not a surprise that only few examiners can cope, but this is not a reason to bash on the other. In view of the situation you have every right to be dissatisfied, but it is not by hacking on those at the bottom line who are actually carrying out the work That big users of the system now officially complain about the quality delivered by the EPO should give you food for thoughts and not simply bash on examiners. Big users are not any longer gullible to what the upper EPO management repeats like a Tibetan praying mill turning in the wind: our quality is excellent and our users are satisfied. Where do you know that most of the examiners are from the country of employment or were already there before joining the EPO? This should actually alarm you as the mix of nationalities present in the early days is dwindling. In view of the conditions presently offered, people with professional experience and a family are not inclined to seek a job at the EPO when they have to sever every link with their national social care system and pension scheme. By recruiting people more or less directly from university it is no surprise that they do think that the grass is greener on the other side. But recruitment is a management policy. Do not blame the people recruited. The EPO is having difficulties in recruiting. A good scientist or engineer with a good knowledge of foreign languages does find other opportunities than to work for the EPO. And on top of this the training has been reduced by a third. Experienced examiners are leaving the EPO as soon as they can afford it. Lots of excellent trainers are hence missing. You have here some examples of the fundamental problems which necessarily have a negative influence on quality. Complain at the right place, but stop bashing examiners.

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