Just remember - you heard it here first: we are witnesses to the birth and education of a new species (or sub-species): “Homo Appiens”. The identifiable characteristics of this species is the…
Her Majesty's Revenue & Customs (HMRC), a department of the UK Government responsible for the collection of taxes, published the results of its pilot ADR project evaluation. It has been testing a…
As Ireland again, or still, struggles with its socio-political identity, its legal and moral values, and the role of the Catholic church in all of this, it seems like only yesterday the debate raged…
Most mediators I know graduated from the Facilitative School of Mediation – and we could spend much ink here debating exactly what that means but to my mind we were essentially taught to own the…
“If we listen attentively, we shall hear amid the uproar of empires and nations, the faint fluttering of wings, the gentle stirring of life and hope. Some say this hope lies in a nation, others,in a…
In what I hope readers of this blog will consider a deft segue, I want to shift from the successful judicial mediation that I highlighted last month to one that didn't proceed quite so smoothly.…
This story is for you if …
The process of trading offers back and forth has failed;
You want to settle but feel your only move is to threaten to walk out of the mediation.
Transaction bargaining is…
It is trite that one of key tasks of a mediator is to sort out what Patton, Stone and Heen in their book “Difficult Conversations” refer to as the “What Happened” conversation. Although they write…
I'm not often drawn to practical tips. I once discovered that I am an "activist" learner. This apparently means that I learn best when "thrown in at the deep end" and less well when "…
The European Parliament has adopted two key legislative measures regarding ADR for consumer disputes. The first Resolution deals with the proposed Directive on alternative dispute resolution (…
