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Talking to Dr Gilbert Wong Senior Superintendent, Commanding Officer, Police Negotiation Cadre, Hong Kong   Walking into Gilbert Wong’s office is like stumbling into Aladdin’s Cave – a treasure trove…

  Czech Innovation: "Mediation Assistants" Fascinating visit to the Czech Republic recently. I was asked to provide the training for a group of ‘mediation assistants’. Never having heard the term…

I write here about two contrasting experiences which have, for me, underscored the richness of the mediation process. In one mediation, involving business partners with an ongoing management issue,…

  Intellectual life is beset by ‘gap’ problems. Philosophers wrestle with the ‘mind-body problem’: the gap between material and non-material aspects of human existence. All science can be construed…

  The legendary cellist Pablo Casals was once asked why he continued to practice at the age of 90. “Because” he replied, “I think I’m making progress”. It is an extraordinary acknowledgement from a…

I have been reflecting recently on the individual and collective professional journeys we all undertake – and on the different stages we reach. My reading has taken me to a thought-provoking book by…

Story telling and humor are among the essential tools in any mediator's kit. Of course, when it comes to humor, mediators learn early in their career that the self-deprecating variety is usually the…

In February 2014, the Litigation and Arbitration Practice of international law firm Hogan Lovells announced the findings of a survey they conducted among 146 senior lawyers and executives from among…

The arc of a litigated case has many narratives, particularly when it comes to settlement opportunities. While some cases fall into standard, often repeated formulas, others cannot be scripted. Yet,…