The EU Online Dispute Resolution (ODR) Platform, once seen a future cornerstone of cross-border consumer protection in the European Union, has officially been discontinued. The platform will be…
Are you doing it online? A lot? Regularly? Just sometimes? Do you talk to others about it or keep it mostly to yourself? And, if you do talk about it, do you just flippantly mention it as a throw…
The launch of the Online Dispute Resolution (ODR) Collaborative Framework by the Asia Pacific Economic Council (APEC) is set to incentivise and conceivably revolutionise commercial dispute…
Online processes in all professions soared during Covid.
The legal profession was transformed.
A multitude of online mediation platforms miraculously appeared and mediators barely skipped a beat…
As a mediator, have you ever come across a situation where the parties and their respective legal representatives insist to have a face-to-face mediation session with you against a backdrop of sudden…
Setting the scene
Having participated in mediations only as a mediator, trying to be polite and respectful while appearing to be confident when actually terrified, I recently found myself…
For a while now some of my mediations and facilitations have been taking place again in physical spaces, while others remain virtual, as does most of my teaching and training. The effects of Corona…
Conducting mediation and arbitration meetings by remote means is not new to mediators, arbitrators, and practitioners.
In the wake of the COVID-19 pandemic, in-person meetings have been replaced with…
It is common to hear people observe, reflecting on the pandemic, that things will never go back to the way they were. There is certainly good reason to believe that virtual meetings are now a fact of…