Neuroscience

It was just a few moments. “You can’t play on our course without proper golf shoes.” “But we played here two days ago in these shoes.” “My colleague must have made a mistake”. “But it was you who let…

I have been reflecting recently on the individual and collective professional journeys we all undertake – and on the different stages we reach. My reading has taken me to a thought-provoking book by…

  There are times in mediation when emotions are so powerful that it’s impossible to think of anything else. This week I witnessed, at the very least, despair, fear, anger, hurt, sadness, care, love…

Much has been written about the impact of body language on communication. I have in a previous entry addressed the connection between non-verbal communication and the building of rapport. While body…

[Author's Warning: This entry involves references to and discussions about the system of Cartesian Coordinates and how it might assist mediators in reality testing and reframing. Readers with a Math…

Last Sunday in Edinburgh I took part in a panel on the subject of Intractable Conflict. The principal speaker was Oliver Ramsbotham, Emeritus Professor of Conflict Resolution at the University of…

  Down here in New Zealand it's high summer and most of the country will spend until the end of January at the beach. I remember, when I was still at my law firm 10 years ago, the feeling of brief…

Mediators often talk about the power of framing their own language and reframing the language of parties and others in mediation settings. For example, mediators may frame their comments in neutral,…

How many times have you confronted the mediator before the session begins with this question: “You’re not going to do a joint session are you? I don’t l think it will be productive.” The conventional…