Memory and Illusions

  Having last week returned to New Zealand from Singapore where I was honoured take part in the launch of the ICC Mediation Rules, I saw first hand the support for mediation in Singapore from…

[Author's Warning: This entry involves references to and discussions about the system of Cartesian Coordinates and how it might assist mediators in reality testing and reframing. Readers with a Math…

It is trite that one of key tasks of a mediator is to sort out what Patton, Stone and Heen in their book “Difficult Conversations” refer to as the “What Happened” conversation. Although they write…

  I find myself writing this blog from South Africa, at the annual conference of the International Association of Conflict Management - http://www.iacm-conflict.org/. It is a fantastic melting pot…

Lets face it – most of us are terrified of conflict. Our hardwired responses are either to ignore it in the hope it will go away or to treat it as a fight that we must win at all costs in order to…

This post is dedicated to the memory of Steve Jobs (1955-2011) [Author’s note: I had in mind another subject for this blog post. I was however moved to write this one. It seems fitting that I am…