Framing

For readers who are new, the “Neuro-Linguist’s Toolbox” series is an ongoing series focused on using Neuro-Linguistic Programming (NLP) in our practice of amicable dispute resolution. The first…

It's been a while since I wrote about practical tips for mediators. Yet when I ask people what they want from training or teaching the commonest answer is... practical tips. I offer some below on…

Every now and again something happens to cause me to pause and think - or re-think. Recently, I had that experience at a small ruined castle in the heart of Scotland, near a lovely country town…

Erisology has been defined as the study of disagreement - where people are no closer to understanding each other at the end of an exchange than they were at the beginning. Sound familiar? Eris was…

For readers who are new, the “Neuro-Linguist’s Toolbox” series is an ongoing series focused on using Neuro-Linguistic Programming (NLP) in our practice of amicable dispute resolution. The first…

Anna Howard’s first book, ‘EU Cross-Border Commercial Mediation: Listening to Disputants – Changing the Frame; Framing the Changes’ (published by Kluwer), is an important contribution to the…

  Covid is the gift that keeps on giving. It has provided a wonderful focus for blame that has let us off the hook for a lot of things. It has coincided with significant changes in our mediation…

  In lock-down it can be a challenge to differentiate one day from the next. We’ve all been a bit less fastidious with our general presentation and dress and we have become very used to the domestic…

“For as long as our records go back, we have held these two things dear, landscape and memory. Each infuses us with a different kind of life. The one feeds us, figuratively and literally. The other…