Framing

Technology has been defined as the application of scientific knowledge to the practical aims of human life. More often than not we think of this as the application of knowledge from sciences such as…

  Fisher and Ury’s Getting to Yes (first published in 1981 and never out of print)  was followed ten years later by Ury’s Getting Past No.  Both made a significant impact on our negotiation…

My attention was drawn recently to a chart illustrating an article in the Financial Times, which showed higher levels of zero sum thinking among those whose early adult years corresponded to a slow…

Daniel Kahneman, the psychologist who won the Nobel prize for economics, died in March. He described himself as the grandfather of behavioural economics, which provides so many insights into how…

This is Part 1 of a two-part blogpost. Part 2 will be published in February 2024. This blog explores what narrative means for us in the field of conflict resolution as we navigate an increasingly…

Reframing is an important part of the mediator’s toolkit. It can help parties look at things from a different perspective to broaden their understanding and it can help put offers and options in a…

“Neither politics or the economy will function without a substantial degree of honesty, trustworthiness, self-restraint, truthfulness and loyalty to shared political, legal and other institutions. In…

  Repetition works. It is a passive, effective tool of persuasion. It features heavily in the online marketing of programs for business leaders and, (as I am reminded as I endure another round of …

  Offers in mediation are too often approached with all the coyness of gauche teenagers at a school dance (acknowledging that this metaphor may reveal too much about my own youth!). It need not be…