“It is pointless to do with more what can be done with fewer.” William of Ockham
A colleague recently asked me to present a workshop to employment mediators on 'Time Limited Mediation.' Until that…
James Bond enters a casino where a beautiful girl is sitting at the bar. He approaches her, buys her a drink and makes his obligatory introduction: “Bond, James Bond…” After brief chatting, she asks…
I was all set to write about climate change and, more particularly, to reflect on some excellent writing on that subject which addresses so-called climate change sceptics or deniers. It seems to me…
Whether two employees are fighting or a disgruntled client is on the verge of leaving, you—yes, you—can step in and help solve the problem. Here are some tricks of the trade.
Conflict happens. It…
A human resources manager recently asked me for a general list of reasons why a mediation might not settle. While part of me wanted to question the idea of settlement as the goal of mediation (see…
Mediating complex employment cases is like rehearsing for a concerto. The conductor spends a substantial amount of time reviewing the score, while the musicians practice the piece both individually…
This week in Glasgow, Strathclyde University hosted the first seminar in a series entitled 'Reframing Resolution - Managing Individual Workplace Conflict'. The six seminars will take place across…