Cross-cultural

A Case to Remember: A Voyage Charter Dispute   Maritime TradeIn 2024, I mediated 72 cases, but one stood out in particular—a voyage charter dispute involving the loss of cargo during severe weather…

Culture shapes how we see the world. It affects perceptions, behaviours, and expectations even within the context of mediation. In a world characterized by diversity, understanding the nuances of…

Tribalism is often referenced as a significant factor in much of the conflict we see around us at the moment. Perhaps this isn’t so surprising when we look back at the story of human evolution as…

  It is no secret that the time I spent studying and working with the Harvard Program on Negotiation (PON) was the start of a love affair that has endured.The material from Fisher and Ury’s ‘Getting…

Neuroscientist Hannah Critchlow’s latest book ‘Joined-up Thinking - The science of collective intelligence’ makes the case that the range and complexity of the challenges that face us a  species…

My participation in the Singapore Convention Week (SC Week, August 2022), at the invitation of the Singapore Minister of Justice and the UNCITRAL Academy, has raised my awareness about the advantages…

List of Must-Read Books for Every Negotiator Let me introduce you to my new project. I would like to put together a list of five books every negotiator must-read. And when doing this, I do not have…

When I was recently asked to say something about the "future of mediation" for International Mediation Awareness Week, with a focus on dispute resolution and culture, I first got my crystal ball out…

Erisology has been defined as the study of disagreement - where people are no closer to understanding each other at the end of an exchange than they were at the beginning. Sound familiar? Eris was…