Communication

  Photo credit: Christof Häuser, via Nathalie Birli We mediators are accustomed to recognising empathy as an important part of our mediation repertoire which is consistently reinforced in our…

“Across the great divide, Just grab your hat and take that ride” - The Band, 1969 (written by Robbie Robertson) We have all had those conversations or exchanges after which we’ve wished we had…

Mediation has taken me to many places - professionally, physically, intellectually, emotionally, spiritually. Last week I was so fortunate to be doing six days of training in Tbilisi, Georgia, at New…

  Aboriginal Flag of Australia. Photo credit Creative Commons Music and art make continuing and surprising contributions to Dispute Resolution. Greg Bond’s June Blog, written as a means of keeping…

“For last year's words belong to last year's language; And next year's words await another voice. And to make an end is to make a beginning." T S Eliot, The Four Quartets, “Little Gidding” "Perhaps…

The word “manipulation” has a bad name. It is usually used to denote devious and underhand behaviour. If we say that someone is being manipulative or that someone is a manipulative person then we are…

In the weeks leading up to and following the International Chamber of Commerce’s annual commercial mediation competition, these blog pages typically see wise counsel from experienced mediators for…

You are usually at a disadvantage for you will take over the boat in midst of the conflict storm without having the chance to prepare the crew and to check on the ship. Yet you are charged to…

(Written with Advocate Karleen De Mello, Goa, India) I was recently witness to a mediation session during which two seasoned negotiators behaved disappointingly. Why? On the other side was a…