Communication

 Interesting ripples on the interweb about mediator 'styles' - (see the LinkedIn group 'ADR, Conflict Resolution and Mediation Exchange'). One discussion thread was prompted by a nice 'Emperor's New…

I read a long time ago that lessons for life can be found everywhere as long as we look for them. As with many of these quotes that we read, my response was to nod sagaciously, file it away for…

In this posting I want to reflect on how, as a mediator, I’ve learnt much from the related but independent conflict management process, called conflict coaching. Before I get ahead of myself, however…

Mediators often talk about the power of framing their own language and reframing the language of parties and others in mediation settings. For example, mediators may frame their comments in neutral,…

The Problem You have become accustomed to communicating settlement offers through email; Your email efforts have been misunderstood by the other side;   In the fast-paced world in which we live, it…

Part of my misspent youth was spent on immersing myself in reading about, taking trainings in and practicing Neuro-Linguistic Programming (NLP). Over the years, NLP has affected my thinking about and…

This week the 5th World Summit on Elder Mediation is taking place in Glasgow: see http://www.eldermediation.ca/styled-2/index.html. It is an inspiring gathering, bringing together mediators from…

I have in previous posts referred to the distinction between direct and indirect forms of communication. Mediators will certainly have encountered these forms of communication before. Without seeking…

It is often said that listening is one of a mediator’s core skills. At the same time the parties’ ability to listen to each other is equally important. Where parties’ communication has broken down to…