Communication

180 articles available

This isn’t going to be a long post but sometimes it only takes a few words to bring the point home. Recently I had a tough week. Tougher than usual anyway. Session after session of pain, anger,…

I have been reflecting recently on the individual and collective professional journeys we all undertake – and on the different stages we reach. My reading has taken me to a thought-provoking book by…

Scotland is having a referendum on its constitutional future. As I write this, it is exactly six months until we vote. Whatever the outcome in September’s referendum about independence for Scotland,…

In my previous entry, I wondered about high and low context communication, and what this might mean at the mediation table when we’re not always aware of what is NOT being said. Here, I continue the…

It is not an April Fool´s Day hoax. On April first 2014, Brazil will effectively become the 79th country to adopt the United Nations’ Convention on Contracts for the International Sale of Goods (also…

In the early days of personal computing, the development of the “graphical user interface” was accompanied by the acronym, WYSIWYG: “What you see is what you get”. While frustrated computer users…

Like many of us, I listened with rapt attention to the reporting from Geneva of the Syrian peace talks last week. So much is at stake. And so much of it feels very familiar to me as a mediator…

 This is where I did my best work in Christmas week – in the twilight zone between the joint session room to the right of the water cooler and the private caucus room off to the left by the green…

In my last post (http://kluwermediationblog.com/2013/11/27/space-pace-grace-and-face-steps-to-an-ecology-of-mediation/) I started to think out loud about the elements that might contribute to the …