Communication

Recap Last time I wrote as a young mediator about my mediation path, I had just arrived in Tbilisi, Georgia. It was February 2014, when people began being killed at the Euromaidan on Independence…

I begin with two poetic images. One is from an 8th century Taoist poem - I asked the boy beneath the pines. He said, "The master's gone alone Herb-picking somewhere on the mount, Cloud-hidden,…

On 15 February 2016, the European platform for solving disputes arising out of online purchases (https://webgate.ec.europa.eu/odr)the ODR Platform, based on EU Regulation 524/2013 (the Regulation)…

I said in last month's entry that that was going to be one of my occasional funky entries. Should I be concerned that for this month's entry, I have decided to write on something equally funky? Bear…

“Stand by your devices”; or “Access through the [virtual] looking glass” I take the first phrase of this blog title from a throw-away line in one of the recent comments by a student in my current…

In 1861, the then Secretary to the Education Department, Robert Lowe, addressed the UK House of Commons on the pressing matter of elementary education, in particular on the linked questions of access…

‘Tis the season to be merry. And indulgent. ‘Tis also the season when favourite songs are compiled by well-meaning souls into apparently themed collections. In the UK, we have a long-running radio…

To the extent that a mediator’s job involves listening to people complain and engage in negative behaviour, mediators face a serious mental health hazard. Research shows that listening to ongoing…

“Yes we speak of things that matter With words that must be said” [Paul Simon, “Dangling Conversation”] I’m posting this a litle earlier than usual, but we all know of the distractions that will only…