Communication

Online negotiators are often faced with the challenge of how to overcome barriers on communication. When in real life (or better, when in non digital life) body language, voice tone and appearance…

I would like to begin this blog with a big thank you to Prof. Dr. Ulla Glässer and the European Viadrina University of Frankfurt an der Oder in Germany (the “other” Frankfurt, the one on the German…

When I first started getting seriously interested in mediation over ten years ago, the thought struck me that 'Shades of Grey' might be a good name for an organisation involved in this field…

“I hold to the idea that civility, understood as the willingness to engage in public discourse, is the first virtue of citizens.” Mark Kingwell, The World We Want: Restoring Citizenship in a…

Quite often, we hear mediators and mediation trainers using the fable of "Blind Men and an Elephant", which is a story about several blind persons describing an elephant differently out of their own…

(This post is being republished because of technical problems when it was first published). Thanks to Martin Svatos, for pointing out in his recent blog a number of cases where mediators or would-be…

Bloomberg (not my usual reading fodder, I confess) carried an interesting piece a couple of months ago, entitled “Meet the Real Force Behind the Brexit Talks”. Yes, it was about Brexit (yawn) but it…

 Mediators need to remember stuff – lots of stuff. Sure, it helps to have a flush mentality - as my very first, and now long gone, boss used to tell me. Mr. Dalgety would come back to the office…

“Odd as it may seem, I am my remembering self, and the experiencing self, who does my living, is like a stranger to me.” (Kahneman, Thinking, Fast and Slow, (2011: 390) This blog arises from my…