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  Repetition works. It is a passive, effective tool of persuasion. It features heavily in the online marketing of programs for business leaders and, (as I am reminded as I endure another round of …

    This week the facilitator of a conflict resolution group to which I belong posed  this question: ‘What is the greatest challenge currently facing us?’ My answer came quickly – the threat of hyper…

  Photo by Joachim Köhler. In the famous story of Noah’s Ark, Noah questions God about how he will find the animals he has been instructed to put in the ark. God replies, ‘If you build it, they will…

  One of the great professional satisfactions of being part of the mediation community is that it sits within a much wider cluster of non-adjudicative processes. This proximity to a broader cluster…

    The work of Daniel Kahneman continues to provide a powerful lens for scrutinising human behaviour – useful for our human interactions in general and our life as mediators in particular. His work,…

                                                          In the beginning ... Back in the 1976 Pound Conference called “Proceedings of the National Conference on the Causes of Popular…

  The world of mediation today is far from the embryonic world I joined in the late 1980s. It has been wonderful to be part of the journey. From time to time there are major ‘disruptions’ – the…

  One of the great joys of being part of the world-wide mediation community is the  opportunity to learn and keep learning from professionals whose practice is far from homogeneous. The generosity in…

    Source: Creative Commons The Daily Blogpost from the Harvard Program on Negotiation (PON) is always a great way to start the day. A quick read, it often turns something that I have been…