Mediation and conflict management often require the design of complex processes that might involve different interventions with different parties or stakeholders over considerable time. Consider…
Two days ago I attended a birthday party – one of Germany’s most active consumer conciliation bodies celebrated its ten-year anniversary. There was an interesting panel discussion on the role of…
A few days ago my daughter asked me a question that challenged and inspired me, and that has me thinking still. Often, we say it is little children who catch us out with their questions. But my two…
People have very good reasons not to want to enter into dialogue with each other over conflict (with or without mediation).
By this, I am not considering the rational choice that a dispute or…
Mediators should speak up confidently for mediation. In this post I will consider some reasons why this might be difficult, and others why it is so necessary. It is not only that mediation is not…
Some ten days ago I was cycling down a path near my home, minding my own business. On one side of the path there is a row of bushes and behind them a high cemetery wall, while the other side is made…
A couple of weeks ago I came across a poem by the Native American writer Joy Harjo, entitled “Conflict Resolution for Holy Beings.” The title made me curious, as might be expected for a mediator. You…
Mediation has taken me to many places - professionally, physically, intellectually, emotionally, spiritually. Last week I was so fortunate to be doing six days of training in Tbilisi, Georgia, at New…
I learned two foreign languages back in school, and there is a reason why my German was always going to be better than my French. I blame The Beatles. In my last blog I promised I would write about…